Return, Exchange and Refund Policy
Return Policy
We do not accept returns or exchanges for our products, as they are made-to-order and therefore final sales. However, if you receive a damaged or incorrect item, please contact our support team at customercare@shopmrsg.com within 48 hours of receiving the product.
Cancellation Policy
We do not accept cancellations after an order is placed. If you placed an order for an incorrect item or with wrong information, please reach out to us at customercare@shopmrsg.com within 24 hours of placing the order. We will not be able to make changes to the order after the 24-hour period.
Exchange Policy
Since all our products are made-to-order, we do not accept exchanges for different sizes or colors. We recommend carefully reviewing the size chart and product details before making a purchase. If you need assistance, please contact customer support at customercare@shopmrsg.com before placing your order.
Damaged Products
If you receive a damaged or incorrect item, please contact our customer care team at customercare@shopmrsg.com within 48 hours of receiving your order. We will guide you through the process of returning the item and receiving a replacement.
We do not accept returns or exchanges for our products, as they are made-to-order and therefore final sales. However, if you receive a damaged or incorrect item, please contact our support team at customercare@shopmrsg.com within 48 hours of receiving the product.
Cancellation Policy
We do not accept cancellations after an order is placed. If you placed an order for an incorrect item or with wrong information, please reach out to us at customercare@shopmrsg.com within 24 hours of placing the order. We will not be able to make changes to the order after the 24-hour period.
Exchange Policy
Since all our products are made-to-order, we do not accept exchanges for different sizes or colors. We recommend carefully reviewing the size chart and product details before making a purchase. If you need assistance, please contact customer support at customercare@shopmrsg.com before placing your order.
Damaged Products
If you receive a damaged or incorrect item, please contact our customer care team at customercare@shopmrsg.com within 48 hours of receiving your order. We will guide you through the process of returning the item and receiving a replacement.
