Terms & Conditions

Last updated: 25th September 2024

INTRODUCTION

Shop Mrs. G LLC (“Mrs. G”) is a clothing and accessory company based in the United States, specializing in custom bridal, resort, and guest wear inspired by the vibrant heritage of India. Beyond simply selling clothes, Mrs. G is dedicated to providing styling solutions, expertly curating ensembles that cater to every occasion, from grand weddings to intimate gatherings. This website, https://shopmrsg.com (the “Website”), is operated by Shop Mrs. G LLC and serves as the primary platform for our unique collection and styling services.

OVERVIEW

Throughout the site, the terms “we”, “us” and “our” refer to Shop Mrs. G LLC. Shop Mrs. G LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

SECTION 6 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

SECTION 7 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed on our website.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 12 - PROMOTIONS AND PRICING
Shop Mrs. G LLC may, from time to time, offer promotions and discounts on products sold through our website. These promotions are subject to change and may be offered at our sole discretion. All promotional prices and conditions will be specified at the point of promotion and may be subject to terms that are separate from these general Terms and Conditions. If a conflict arises between promotional terms and these Terms and Conditions, the promotional terms will prevail for the duration of the promotion.

SECTION 13 - REGISTRATION AND PERSONAL INFORMATION
To enhance your shopping experience and enable full access to our services, customers are encouraged to register an account on our website. During registration, you will be asked to provide valid personal information including your first and last name, a valid email address, and a secure password. For purchases, additional information such as your mailing address and payment details will be required. All personal information collected during the registration and purchasing process will be handled in accordance with our Privacy Policy.

SECTION 14 - CUSTOMER DISSATISFACTION
If at any point you are dissatisfied with a product or service provided by Shop Mrs. G, please contact our customer care team at customercare@shopmrsg.com or call us at +17066310555. We are committed to resolving any issues promptly and efficiently. For direct assistance, please reach out to us, and we will guide you through the resolution process to ensure your complete satisfaction with our services.

SECTION 15 - RISK OF LOSS
All our products are inspected prior to being delivered to a customer. Risk of loss or damages of any kind to products shall pass to the customer upon being delivered to a postal carrier, including but not limited to carriers such as DHL, FedEx, USPS, UPS, etc. We do not accept any liability for defects arising from processing after delivery.

SECTION 16 - PAYMENT METHODS
Shop Mrs. G LLC accepts electronic payments through Shopify Payments, PayPal, Amazon Pay, Apple Pay, and Google Pay, as well as through a valid credit or debit card. All transactions are secured and encrypted to ensure your financial data is protected.

SECTION 17 - DATA HANDLING, WIRELESS AND LOCATION-BASED FEATURES, AND SOCIAL MEDIA INTERACTIONS
By using the Shop Mrs. G LLC website, you consent to the collection and use of your personal and payment information as detailed in our Privacy Policy. Additionally, we provide certain services that are available via your wireless device, including the ability to upload content, receive messages, and download applications. Your carrier's normal rates and fees apply.

Data Sharing: You affirmatively consent that we may use and share your video and image viewing data with third parties for research, analytics, or advertising purposes. This data may be shared with companies that display ads to you or collect and analyze this information, including social networks.

Location-Based Features: When you use our location-enabled services, we may collect and process information about your actual location. If you enable GPS, geo-location, or other location-based features on your device, you acknowledge that your device location may be tracked and shared in accordance with our Privacy Policy.

Social Media Plug-Ins: Our site integrates plug-ins from social networks such as Facebook, Twitter, Instagram, and others. Interacting with these plug-ins can result in information being shared between our site and these social networks. If you are logged into a social network while using our site, the social network may associate this usage with your profile. To prevent this, please log out of the social network before using our services.

SECTION 18 - RETURNS, EXCHANGES, AND REFUNDS
We do not accept returns or exchanges. All sales are final. However, if you receive a damaged product, please contact our customer care team within 48 hours of the product being delivered to you at customercare@shopmrsg.com. To be eligible for a return, the item must be unworn, unwashed, and in its original packaging. We reserve the right to reject returns that do not comply with these conditions.

SECTION 19 - CUSTOMS AND FEES
Customers are responsible for all customs, duties, taxes, and fees levied by their respective countries. All orders must comply with local laws regarding import regulations. Shop Mrs. G LLC is not responsible for any delays or issues caused by customs processing.

SECTION 20 - LEGAL AND JURISDICTION
Any dispute or claim relating in any way to your use of any Shop Mrs. G LLC Service, or to any products or services sold or distributed by Shop Mrs. G LLC or through www.shopmrsg.com or it's associated companies and websites, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

 

SECTION 21 - CLASS ACTION WAIVER
Any arbitration shall be conducted in each Customer’s individual capacity only and not as a class action or other representative action. Customer expressly waives their right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

SECTION 22 - MISCELLANEOUS
Third-Party Content: We are not responsible for any third-party content accessed through our site. Such content does not reflect our opinions or policies, and we provide no endorsement or liability for any third-party materials.

Indemnification: By using our site, you agree to indemnify Shop Mrs. G LLC and its affiliates from any claims, damages, or expenses arising from your use of the site or breach of these Terms and Conditions.

Force Majeure: We are not liable for delays or failures in performance resulting from acts beyond our control, including, without limitations, acts of God, strikes, lockouts, riots, acts of war, epidemics, or supply chain disruptions.

Severability: If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Waiver: No waiver of any term hereof shall be deemed a further or continuing waiver of such term or any other term.

Statute of Limitations: You agree to file any claim or action related to the use of the site or these Terms and Conditions within one year of such claim or action accruing or be forever barred.

SECTION 23 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

DISCLAIMER OF WARRANTIES: YOU AGREE TO USE THIS WEBSITE AND THE PRODUCTS AT YOUR SOLE RISK. ALL PRODUCTS OFFERED ON THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

LIMITATION OF LIABILITY: IN NO EVENT SHALL SHOP MRS. G LLC BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SHOP MRS. G LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO YOUR COST PAID FOR A PRODUCT.

SECTION 24 - CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

SECTION 25 - ENTIRE AGREEMENT
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Shop Mrs. G LLC regarding your use of our website and your purchase of products. These documents supersede all prior agreements or communications between you and Shop Mrs. G LLC concerning the subject matter herein. You acknowledge and agree that these Terms and Conditions and our Privacy Policy are binding and govern your relationship with Shop Mrs. G LLC in connection to the use of our website and any products purchased through it.

If you have any questions about these Terms and Conditions or need further information, please feel free to contact us directly through the website at customercare@shopmrsg.com or call us at +17066310555.