No, we do not have a physical store at this time. However, we offer a curated shopping experience with personalized services through our website, ensuring superior customer service every step of the way. Enjoy the convenience of delivery right to your doorstep!

We also host exclusive pop-up events from time to time. Subscribe to our newsletter to be the first to know about a pop-up in your area!

We offer a wide range of services, including curated collections from top Indian designers, virtual styling sessions, personalized customer support, and customization options for select products. Our goal is to provide you with an exceptional shopping experience tailored to your needs.

While we do not offer in-person styling services just yet, we are exploring launching these services. If you are interested, please fill out the contact form mentioning your interest, and we will reach out to you to discuss how we can assist you.

Unfortunately, we do not offer tailoring or alterations services at this time. However, we are happy to provide advice to assist you with your tailoring process. Please note we cannot guarantee a perfect fit of the product ordered.

Yes, we understand that shopping for Indian attire can be overwhelming. Our team is here to help! Please contact customer support at customercare@shopmrsg.com, and one of our experts will guide you through the selection process, ensuring you find the perfect outfit for your needs.

We recommend placing your order at least 4-5 months in advance to ensure timely delivery, especially for bridal and custom-made products. This allows ample time for production, quality checks, and shipping from India to your location.

Subscribe to our newsletter and follow us on social media to stay updated on new collections, promotions, and exclusive events.

If you have a question that's not addressed in our FAQs, please reach out to our customer support team at customercare@shopmrsg.com, and we'll be happy to assist you.

Our products are sourced from across India. Each region in India is renowned for its unique craftsmanship and textile traditions, ensuring you receive authentic, high-quality items that represent the rich cultural heritage of the country.

Our curated list of Indian designers and brands has been meticulously vetted to ensure you only get the best quality. Every item we ship undergoes multiple quality checks, both by the designer and by our quality experts in India, before being dispatched to your home.

Yes, size charts are provided next to each product to assist you in selecting the right size. If you need further assistance, please contact customer support at customercare@shopmrsg.com before placing an order, and a member of our team will assist you with your sizing needs.

The majority of our products are available in different colors, sizes, and workmanship, and come with the option of custom measurements. Additionally, customization of color, neckline, material, and sleeves is possible depending on the designer. Please contact customer support at customercare@shopmrsg.com before placing an order to discuss your specific customization needs.

We do our best to ensure that the product you receive matches the one you ordered. However, as each product is made-to-order and handcrafted by artisans in India, there may be slight variances in color, design, pattern, and embroidery. Camera lighting and other factors may also cause the product to appear slightly different from the original.

If you're looking for a specific product that is not currently listed on our website, please contact us at customercare@shopmrsg.com. We will do our best to source it for you from our network of designers.

We are committed to sustainability and work with designers who prioritize ethical practices. Many of our products are made using environmentally friendly materials and sustainable production methods.

We ship across the US only. Unfortunately, we do not ship to P.O. Boxes and require a home or business address to fulfill the delivery. At this time, we do not serve other markets.

Our products are shipped directly from India. Each item is carefully packed and dispatched from India to your specified delivery address in the US.

Delivery timelines vary by brand, product type, destination, and method or speed of delivery. The shipping time for a particular product will be viewable to you before you place an order. Since all our products are made-to-order, please allow additional time for production and delivery.

On average, our products take 5-7 business days to reach you after being dispatched from India. However, please note that slight delays may occur.

Shipping costs vary based on various factors such as product type, destination, and method or speed of delivery. The cost to ship a particular product will be viewable to you before you place an order.

Customers are responsible for any applicable customs duties or import taxes, which are not included in the purchase price or shipping fees. Some shipments will be sent on a DDU (Delivered Duty Unpaid) basis, and you will be charged duties and taxes by the shipping provider when they deliver your order. Payment of these is necessary to release your order from customs.

Once your order has been dispatched, you will receive an email with a tracking number to track your package. Simply enter the tracking number on the carrier's website to see the status of your delivery.

If your package is lost or damaged during shipping, please contact our customer support team at customercare@shopmrsg.com immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a solution.

If you need to change your delivery address after placing an order, please contact us at customercare@shopmrsg.com as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

We do not accept returns or exchanges for our products, as they are made-to-order and therefore final sales.

However, if you receive a damaged or incorrect item, please contact our support team at customercare@shopmrsg.com within 48 hours of receiving the product.

We do not accept cancellations after an order is placed. If you placed an order for an incorrect item or with wrong information, please reach out to us at customercare@shopmrsg.com within 24 hours of placing the order. We will not be able to make changes to the order after the 24-hour period.

Since all our products are made-to-order, we do not accept exchanges for different sizes or colors. We recommend carefully reviewing the size chart and product details before making a purchase. If you need assistance, please contact customer support at customercare@shopmrsg.com before placing your order.

If you receive a damaged or incorrect item, please contact our customer care team at customercare@shopmrsg.com within 48 hours of receiving your order. We will guide you through the process of returning the item and receiving a replacement.

Unfortunately, we do not accept returns if you change your mind after placing an order. All sales are final, as our products are made-to-order and customized according to your specifications.

We accept payments from all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.

All payments are processed through a secure checkout system. We do not store your payment information on our servers, ensuring that your data is kept safe and private.

Yes, your payment method will be charged at the time of placing your order to secure the items you wish to purchase.

Yes, we offer installment payment options through Shop Pay. This option allows you to pay for your purchase over time in manageable installments.

No, there is no minimum order amount. You can shop as little or as much as you'd like.

Please review our Privacy Policy page to learn more about how we handle and protect your data.

You can update or delete your personal information by logging into your account on our website or by contacting our customer support team at customercare@shopmrsg.com.

We take the security of your personal information seriously. We use industry-standard encryption and secure servers to protect your data. Your information is stored securely and is only accessed by authorized personnel.

We do not share your personal information with third parties except as necessary to process your order, such as with payment processors or shipping companies. Please review our full Privacy Policy for more details.

Yes, you can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting customer support at customercare@shopmrsg.com.

You can access and update your personal information by logging into your account on our website. If you need assistance, please contact customer support at customercare@shopmrsg.com.

If you close your account, your personal information will be deleted from our active database. However, we may retain certain information for legal, tax, or record-keeping purposes as required by law.

By making a purchase on our website, you agree to our Terms & Conditions, which include details on payment, shipping, returns, and other important policies. Please review our full Terms & Conditions before placing an order.

Yes, you must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you meet this age requirement.

We strive to ensure that all pricing and product information is accurate. However, if an error occurs, we reserve the right to correct it and, if necessary, cancel any orders placed with incorrect information. In such cases, we will notify you as soon as possible.

Yes, we reserve the right to update or modify our Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of the site constitutes acceptance of these changes.

If you have a dispute or issue with an order, please contact our customer support team at customercare@shopmrsg.com. We will work with you to resolve the issue in accordance with our policies.

To sign up for a styling session, visit our Styling Services page and browse through our service offerings and curated list of expert stylists. Select a stylist that suits your needs and click “Book Now”

You’ll be prompted to choose a session type, date, and time, and complete the booking with payment.

Virtual styling sessions are conducted via video calls on a secure platform. After booking, you will receive a confirmation email with the session details and a link to join the video call at your scheduled time. You will also be required to fill a form prior to the appointment. During the session, your stylist will guide you through outfit options, and answer any questions you may have.

You can reschedule your appointment up to 48 hours before your scheduled session. Note that stylists are based in India, so please consider time zone differences when scheduling.

We do not offer refunds for styling sessions once they have been booked. However, you may reschedule your appointment if you contact us at least 48 hours before your scheduled session time.

Absolutely! Our stylists are familiar with our entire collection and can provide personalized recommendations based on your style preferences, occasion, and budget. They will guide you in selecting the perfect outfits from our platform.

If you miss your scheduled styling session without prior notice, it will be considered a no-show, and no refund will be issued. We recommend contacting us as soon as possible if you need to reschedule.

If your stylist needs to reschedule, we will notify you as soon as possible and provide options for a rescheduled session.

We strive to provide a high-quality experience for every customer. If you are unsatisfied with your session, please contact our customer support team within 24 hours of your appointment to discuss your concerns. While refunds are not guaranteed, we will review each case individually to find a resolution.

Yes, you can add on services at any time after your initial booking. Please reach out to us directly at customercare@shopmrsg.com for an add-on service discount!